Welcome

We're Here to Help

The team from Running Events are here to help and we've compiled a comprehensive list of helpful resources below which answer the vast majority of all enquiries.

Get the answers you need - without waiting - by checking out the info below.
EIGHT OF THE BEST

Our Most Common Enquiries

My Ticket

Where to find your event ticket and how to recover a lost ticket.

Virtual Runs

How to join the virtual option, submit your time and snag a medal.

Prams & Wheelchairs

For the safety of all, we have strict rules around wheeled participation.

Refunds & Deferrals

We are unable to offer refunds or deferrals. Find out why here.

Info for Walkers

How to register and how to behave as a Competitive Walker.

Transfers & Changes

Change distance, person or add merch via Ticket Dashboard.

Competition Rules

All participants in our events have agreed to be bound by these rules.

Safety

The safety of competitors, crew and spectators is our top priority.

Not quite what you were looking for?

Don't be discouraged. There are loads more answers in our comprehensive FAQ categorised by "pre", "during" and "post" event. And if all else fails, you can still get in touch with us old style using the Contact Form.

Frequently Asked Questions Contact Us